What to Look for in a Towing Company
Consider yourself incredibly lucky if you've been driving for some decades now and never had to call a tow truck for assistance. Many would require towing when their car breaks down or when they got into an accident, therefore, it's ideal to know what to look for in a towing company if you will be hiring one. And you're right about looking this up right now even before you need a tow truck's assistance. After all, you won't have a lot of time looking for the best company when you're on the road and need assistance immediately.
Here are some tips you can keep in mind.
Research about reputation and good reviews. Nowadays, it is easy to search for towing companies online near you. More often than not, they have user reviews to help you decide too. You may also ask your trusted family and friends for a recommendation if they have any. You may also ask advice from your car manufacturer or insurance provider for their suggested company that you may try.
Check on the services it offers. Apart from towing, some companies offer emergency roadside assistance 24 hours a day, 7 days a week. Some even offer help when you get locked out or when your car's battery dies. The good news is most towing companies operate 24/7 but they don’t provide the same service so it is better to have 2 or more on your list.
Check the tow truck they have. A flatbed tow truck is commonly used to transport regular vehicles from point A to B and most towing companies have this type of vehicle. Some also have a much bigger integrated tow truck that can carry huge vehicles like buses. Check also for the number of trucks they have because a larger fleet means quicker service.
Call first to inquire. Don’t wait for something to happen before calling the towing company that you are eyeing. It would be helpful to know if their customer service team is knowledgeable enough on various vehicle problems and if they are polite and fast to respond. A good towing company almost always has a friendly staff that is always ready to help. Don’t hesitate to ask about things you are not sure of and they’d be glad to help.
Compare the cost. Different tow truck companies have different price points too. This will depend on the type of service that they provide. It would not hurt to compare costs as towing can get pretty expensive. Check also for hook-up fees or the price of attaching the vehicle to the towing truck, if there are any, and the price per mileage fee. You may also call to double-check for other hidden charges as well.
Here are some tips you can keep in mind.
Research about reputation and good reviews. Nowadays, it is easy to search for towing companies online near you. More often than not, they have user reviews to help you decide too. You may also ask your trusted family and friends for a recommendation if they have any. You may also ask advice from your car manufacturer or insurance provider for their suggested company that you may try.
Check on the services it offers. Apart from towing, some companies offer emergency roadside assistance 24 hours a day, 7 days a week. Some even offer help when you get locked out or when your car's battery dies. The good news is most towing companies operate 24/7 but they don’t provide the same service so it is better to have 2 or more on your list.
Check the tow truck they have. A flatbed tow truck is commonly used to transport regular vehicles from point A to B and most towing companies have this type of vehicle. Some also have a much bigger integrated tow truck that can carry huge vehicles like buses. Check also for the number of trucks they have because a larger fleet means quicker service.
Call first to inquire. Don’t wait for something to happen before calling the towing company that you are eyeing. It would be helpful to know if their customer service team is knowledgeable enough on various vehicle problems and if they are polite and fast to respond. A good towing company almost always has a friendly staff that is always ready to help. Don’t hesitate to ask about things you are not sure of and they’d be glad to help.
Compare the cost. Different tow truck companies have different price points too. This will depend on the type of service that they provide. It would not hurt to compare costs as towing can get pretty expensive. Check also for hook-up fees or the price of attaching the vehicle to the towing truck, if there are any, and the price per mileage fee. You may also call to double-check for other hidden charges as well.
Contact Us for Reliable Towing Services in Augusta, GA
Now that you know what to look for in a towing company, then it's time to start making some calls. If you are in Augusta or the surrounding areas, you don't have to search further to get the best service from a reliable company. Chastain's Towing | Augusta Tow Truck offers towing services 24/7 at an affordable price. Call 706-705-5270 for a free quote